Last Updated: 2019-03-11
Collection of Information
We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your company name, first and last name, email address, payment information and other contact or identifying information you choose to provide.We collect and process this information with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
Information We Collect Automatically When You Use the Services
When you access or use our services, we automatically collect information about you, including:
Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
Information collected automatically: When you use our Services, some information is collected automatically. For example, when you visit our websites, our web servers automatically log your computer's operating system, Internet Protocol (IP address, access times, browser type and language, the website you visited before our site, and your activity on our websites.
Clear gifs & web beacons: We may use clear images on our websites or in our emails sent to our users. We use web beacons to help us deliver cookies on our websites, count users who have visited those websites, gather usage and performance data, and to track which emails are opened and which links are clicked by recipients.
Third-party analytics and advertising: Our websites may include web beacons and cookies from third-party service providers. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics. In other cases, it is because our web pages contain content from third parties. Because your browser connects to those third parties' web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.
The third-party analytics providers we use include: Google and SendGrid. Many third-party analytics providers allow you to opt-out from their collection or use. For more information, click on the links above.
Our third-party advertising partners include: Google, Twitter, and LinkedIn. You may find more information on each company's practices, including the choices it offers, by clicking on the above. Many of them are also members of the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA), which each provide a simple way to opt out of ad targeting from participating companies., which you can access at http://www.networkadvertising.org/managing/opt_out.aspx and http://www.aboutads.info/choices/
Third-party sources: We also obtain information from third parties. We protect information obtained from third parties according to the practices described in this policy, plus any additional restrictions imposed by the source of the information. These third-party sources include:
Applications and services, such as social networks, that make users’ information available to others;
Service providers that help us determine your device’s location based on its IP address to customize certain products to your location;
Partners with which we offer co-branded services or engage in joint marketing activities; and
Publicly-available sources, such as open government databases or other data in the public domain.
Use of Information
We use information about you for various purposes, including to:
Provide, deliver, maintain and improve our services and related products;
Operate our business including but not limited to securing our systems and detecting fraudulent and illegal activity;
Provide services you request, process transactions and to send you related information;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about news and information related to our service;
Monitor and analyze trends, usage and activities in connection with our services; and
Personalize and improve our services.
By accessing and using our services, you consent to the processing and transfer of your information.
Sharing of Information
We share information with your consent, as necessary to complete your transactions and provide the Services you have requested or authorized, and as detailed below:
If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
To enforce applicable user agreements or policies, including our Terms of Service ; and to protect us, our users or the public from harm or illegal activities;
In the event of a merger or change of company control we may assign or transfer such information that is necessary in the course of any change control transaction or corporate event.
We may also share aggregated or anonymized information with any third party that does not directly identify you.
Third Party Analytics
How we store your information
We retain information for as long as necessary to provide you the product and fulfil the transactions you have requested, or for any essential purposes such as complying with our legal obligations and enforcing our agreements. Therefore actual retention periods can vary based on consent, data sensitivity and our legal and contractual obligations.
We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Your Information Choices
Your account information and settings
You may update your account information and email-communication preferences at any time by contacting us at firstname.lastname@example.org. However, to the extent permitted by applicable law, we reserve the right to charge a fee or decline requests that are unreasonable, excessive, or prohibited by law, could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the data relates.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Your Rights Under European Data Protection Regulations (GDPR)
The processing of information about you is subject to European Union data protection law, you have certain rights with respect to that data:
You can request access to, and rectification or erasure of, certain information;
If any automated processing of information is based on your consent ora contract with you, you have a right to transfer or receive a copy of your information in a usable and portable format;
If the processing of information is based on your consent, you can withdraw consent at any time for future processing;
You can object to, or obtain a restriction of, the processing of information under certain circumstances; and
To make such requests, contact us at email@example.com. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.